OBIADO’S OLEA

LOGISTICS AND OPERATIONS CENTER

Mehmet Nesih Özmen Neighborhood
Savaş Street Karadal Sk. No: 26,
Güngören / Istanbul

[email protected]

FREQUENTLY ASKED

FREQUENTLY ASKED QUESTIONS

What is cold-pressed extra virgin olive oil?

Cold-pressed extra virgin olive oil is the most natural and high-quality olive oil obtained only through mechanical methods at temperatures below 27°C. It doesn't undergo any chemical processing, has an acidity level below 0.8%, and preserves its nutritional values, polyphenols, and aroma.

Can olive oil be consumed on an empty stomach in the mornings?

Yes. Drinking olive oil on an empty stomach in the mornings supports digestion, detoxifies the liver, and stimulates the intestines. Consuming half a shot glass of Obiado's Olea (about 30 ml) daily provides a natural start to the day.

How long should it be consumed within?

Unfiltered olive oils should be consumed within 3-4 months under proper conditions, while filtered olive oils should be consumed within 12 months.

How should it be stored?

It should be stored between 14-20°C, in a dark, cool, airtight, and odor-free environment; preferably in a dark glass bottle or tin can.

What is the sediment at the bottom of olive oil, and why does it occur?

The sediment that accumulates at the bottom of unfiltered olive oil is formed by natural olive pulp, fine paste residues, and microscopic water droplets that remain in the oil after pressing and settle to the bottom over time. This natural sediment preserves the oil's character and is an indicator of its naturalness.

Where can orders and shipments be tracked?

Orders can be tracked from the My Account > Orders tab.

What are the payment terms?

Payments can be made securely with credit or debit cards through the PAYTR virtual POS infrastructure.

The installment option is not available for food products due to current regulations.

How many days does it take for orders to be shipped and delivered?

Orders are handed over to the courier within 5 business days at the latest. Delivery time may vary depending on the courier's workload and the recipient's address.

How does the return process work?

A return request can be made within 14 days of delivery without stating a reason. However, there is no right of return for food products that have been opened or consumed due to health and hygiene reasons.

The product can be delivered free of charge to contracted courier companies with the return code we will provide, after being properly packaged.

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